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About PYRAMIDWORKS

PYRAMIDWORKS was created on a simple belief: the workplace should feel as thoughtful, welcoming, and seamless as the best hospitality experiences in the world. While many workplace programs are built from a facilities or operations mindset, PYRAMIDWORKS approaches the workplace through the lens of hospitality, where every interaction, service, and environment is intentionally designed around people.

Backed by the expertise and global portfolio of Pyramid Global Hospitality, our team brings decades of experience creating environments where individuals feel valued, cared for, and inspired. We translate those same principles into corporate workplaces, helping organizations transform offices into vibrant destinations that strengthen culture, deepen connection, and elevate the everyday employee experience.

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Our Story

PYRAMIDWORKS grew from a simple observation: the companies that attract and retain the best people create workplaces that feel human.

For decades, Pyramid Global Hospitality has operated some of the most respected hotels, resorts, and conference centers in the world. These environments succeed because they understand something fundamental — people remember how a place makes them feel.

As organizations began rethinking the role of the office, Pyramid Global recognized an opportunity. The same hospitality principles that elevate guest experiences could transform the employee experience as well.

PYRAMIDWORKS was created to bring those hospitality standards into corporate environments ... designing workplaces where service, culture, and experience work together to support the people inside them.

Meet the Team

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Ellen Sinclair

Executive Vice President, Pyramid Global Hospitality

Ellen Sinclair is a transformational hospitality leader with nearly three decades of experience driving innovative solutions for owners and partners. As Executive Vice President of Pyramid Global Hospitality and leader of PYRAMIDWORKS, she oversees workplace hospitality initiatives that bring service-driven culture and operational excellence into corporate environments. Since joining Benchmark in 1995, Ellen has held leadership roles spanning operations, human resources, and general management. Her work has supported landmark conference centers and corporate hospitality programs for organizations such as Verizon, Deloitte, and Whirlpool, helping create environments where people, culture, and performance thrive.

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Dr. Michael J. Taylor

Regional General Manager, Pyramid Global Hospitality | Division Lead, PYRAMIDWORKS

Dr. Michael J. Taylor brings more than 35 years of hospitality leadership experience across luxury hotels, conference centers, and workplace hospitality programs. As Regional General Manager for Pyramid Global Hospitality and Division Lead for PYRAMIDWORKS, he oversees workplace hospitality operations across multiple corporate campuses and flagship conference environments. Known for his servant leadership philosophy, Dr. Taylor is passionate about developing inclusive teams and creating people-centered experiences that elevate both guest and employee engagement. His career spans leadership roles across premier hospitality properties and major corporate workplace programs.

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Nandanie Persaud-Veeren

Senior Director, Business Development, PYRAMIDWORKS

Nandanie Persaud-Veeren is a workplace experience and business development leader with more than 20 years of experience helping organizations create high-performing, people-centered environments. As Senior Director of Business Development at PYRAMIDWORKS, she partners with corporate clients to bring hospitality principles into the workplace—strengthening culture, engagement, and operational excellence. Prior to joining PYRAMIDWORKS, she led regional workplace operations for EY through CBRE, overseeing a portfolio of more than 1.5 million square feet across 21 locations. Nandanie is known for aligning workplace strategy with human-centered service design.

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LET'S BUILD THE FUTURE OF THE WORKPLACE, TOGETHER

Organizations everywhere are rethinking what the office should be.

We'll help you turn that into a strategy; one grounded in hospitality, powered by experience, and designed around people.

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